PRIVACY POLICY Forex (EUR/USD) – The Method Pro (Mobile App – registration)

 

This notice describes the processing of personal data carried out through the The Method Pro – WWEU EUR/USD mobile app, available on the Google Play Store.

The app allows you to create an account (email, username, and password) to access restricted analytics content.
The service is free for the first 5 days and requires an active subscription for continued access.

1. Data controller

Matera Francesco
Contrada Pedale della Palomba snc – 75100 Matera (MT), Italia
P.IVA: 01406807777
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

2. Types of data processed

By using the app, we may process the following categories of data:

2.1. Data provided by the user

  • Username / Username

  • E-mail address

  • Password (stored only in encrypted form, never readable in clear)

  • Data required to activate the subscription (managed by third-party providers)

2.2. Technical usage data

Collected automatically for security and operational reasons:

  • IP address

  • Device type

  • Operating system

  • Technical logs (errors, unauthorized access attempts)

2.3. Payment information (if applicable)

Managed exclusively through third-party providers by PayPal.
The app does not directly store or process payment data.

2.4. Data stored on the device

The app can store locally:

  • session token

  • technical information necessary to maintain access

This data does not contain clear text passwords and does not directly identify the user.
It is used exclusively to allow access to restricted areas and improve the user experience.

They can be deleted:

  • uninstalling the app

  • requesting account deletion

3. Purpose of the processing

The data is processed for:

  • Account creation and credential management

  • Activating the 5-day trial period

  • Subscription management and service access

  • Sending technical or administrative communications

  • Cybersecurity and prevention of fraudulent access

  • Internal statistical analyses (aggregated and non-profiling)

4. Legal basis for processing

  • Execution of the contract → registration, login, subscription

  • Legal obligation → invoicing and accounting (if applicable)

  • Legitimate interest → system security and abuse prevention

  • Consent → for any marketing communications (not mandatory)

 

5. Safety

We adopt appropriate technical and organizational measures to protect personal data.
In particular:

  • Passwords are stored exclusively as encrypted hashes

  • Session tokens stored on the device are kept securely

  • no password is ever saved in clear text

  • all communications take place via secure HTTPS protocol

We do not use profiling or automated decision-making processes.

 

6. Data retention

  • For the duration of the account

  • Up to 10 years for tax obligations (only if a purchase is made)

  • Technical logs: up to 24 months

  • Local tokens: Until you uninstall the app or delete your account

 

7. Data recipients

The data may be communicated to:

  • Technical providers (hosting, servers, security)

  • Payment providers (e.g. PayPal, Stripe)

  • Tax/Accounting Consultant

  • Public authority in case of legal obligations

No data is sold to third parties.

8. Transfer outside the EU

Some suppliers may operate outside the European Union.
In such cases, we use appropriate safeguards (Standard Contractual Clauses/equivalents).

9. User rights (GDPR)

The user can:

  • access your data

  • request its rectification or cancellation

  • limit the treatment

  • to object for legitimate reasons

  • request portability

  • withdraw consent (if applicable)

  • lodge a complaint with the Privacy Guarantor

To exercise your rights:

📧 This email address is being protected from spambots. You need JavaScript enabled to view it.

9-bis. Deleting your account and data

The user can request at any time the deletion of his/her account and personal data associated with the The Method Pro – WWEU EUR/USD. app.

The request must be sent to the email address:

📧 This email address is being protected from spambots. You need JavaScript enabled to view it.

using the same email address associated with the account.

Data that is deleted:

  • user account

  • email address and credentials

  • session token and login data

Data that may be stored:

  • any administrative or tax data, only if required by legal obligations, for the time periods established by current legislation.

The cancellation request will be processed within 30 days of receipt.

10. Cookies and web content

The app sections that display external web pages (e.g., WWEU) may use technical cookies or analytical tools.
For these processing operations, please refer to the site's privacy policy:

👉 https://trading.altropianeta.it/en/privacy-app-eur

 

11. App access and security management

You are responsible for maintaining your credentials.
The app uses session tokens to maintain access to your account.

  • Uninstalling the app

  • The subscription expires

  • Account deletion

automatically invalidate locally stored tokens.

 

12. Changes to this Policy

This privacy policy may be updated in the event of regulatory or technical changes.
The most recent version is always available on this page.